Adoption Policy
Before contacting us, please read the adoption policy below. If you are unsure of any points listed below, feel free to ask for clarification via our facebook..
If you do not agree with the adoption policy below (be it the whole policy or some points) DO NOT ADOPT A RAT FROM US!
If you think the adoption policy is silly and that you can get rodents from another source please do so, it's your decision in regards to adopting rodents.
This is NOT a contract, it does not require signing, it is merely a policy.
If you do not agree with the adoption policy below (be it the whole policy or some points) DO NOT ADOPT A RAT FROM US!
If you think the adoption policy is silly and that you can get rodents from another source please do so, it's your decision in regards to adopting rodents.
This is NOT a contract, it does not require signing, it is merely a policy.
1. It is the owners responsibility to provide ALL of the rat(s) needs once it leaves our establishment. A replacement or refund will not be offered if a rat is returned in a state of neglect.
2. Due to the natural community behaviour rats exhibit, rats will only be sold in a minimum of pairs unless the prospective buyer can prove they already have a rat(s) in their possession.
3. Rats that leave our establishment will be no less than 6 weeks of age, NO exceptions.
4. We do not and will not take reservations for litters or expressions of interest, those wishing to purchase rats from us will be served on a first in best dressed basis upon visiting the establishment. We will notify when litters will be available on our facebook page and can arrange a time to visit the establishment. Customers are welcome to the establishment once litters are at least 6 weeks of age.
5. The rat(s) will be paid for at the time of sale. Prospective buyers will be made aware of the purchase price of the rat(s) prior to adoption.
6. Under no circumstances will we sell a rat to a minor under the age of 18 without full authorisation from a parent/guardian/carer. If the minor fails to provide care for the rodent such responsibility shall fall upon the parent/guardian/carer.
7. We have the right to refuse the sale of a rat (or rats) at our discretion. We are not obliged to give a reason for a refusal.
8. All rats being adopted must be picked up by the adopter and not by family/friends/coworkers. We will also not meet half way or at a meeting point, all rodents are to be picked up from our establishment in Budgewoi, NSW.
9. If the adopter needs to return the rat(s) we will offer a full refund if returned within two weeks (14 days) of the adoption date, no questions asked. Rats may still be returned after this date, however, a refund will not be provided.
10. It is the responsibility of the owner to arrange transportation of the rat back to our establishment upon being returned.
11. In the rare event that an error occurs on our behalf we will endeavour to rectify the situation under the following conditions:
a.) Should a rat that leaves our establishment be pregnant before adoption, we will provide the owner with support, advice and loan the use of a breeding tub, food and bedding. If the owner wishes for the litter to be birthed and raised at our establishment, care and rehoming of the babies will be as per our establishments usual practice.
b.) Should a rat(s) be confirmed to have a parasite infestation within two weeks after adoption, we shall provide the new owner with a small amount of ivermectin to treat the rat(s) with via post free of charge. A small 1mL syringe along with dosage rate and instructions will also be provided at no cost. All rats are treated for parasites (external and internal) using ivermectin prior to being made available for adoption and at time of adoption.
c.) If a rat displays a condition that is known to be genetic we will replace the rat affected if an alternate rodent is available OR we will offer a 50% refund of the adoption fee of the rat. All instances of genetically linked illnesses and conditions will be recorded and future adopters will be made aware of any potential ailments. Crescenity Rattery will not reimburse any veterinary fees incurred by the adopters, it is the adopters choice to seek veterinary aid and which vet they prefer. Adopters are welcome to return the rat, however, the rat will remain at our establishment for the duration of it's life and treatment will be as we see fit.
Crescenity Rattery endeavours to avoid the occurrence of such situations as listed in section 13 by taking many precautions within our establishment.
12. We are entitled to alter or modify this policy and any conditions stated within at our discretion and without notice if an update is required.
13. This policy does not apply to other ratteries and rodent keepers who we work in conjunction with.
14. Upon adoption of rats from our establishment you agree to the terms and conditions of the adoption policy stated above.
If you do not agree to the above conditions please DO NOT adopt a rat from Crescenity Rattery.